Diana Fakhoury Designs

Elegant Jewelry for Sassy Sophisticates


Shipping & Returns


Shipping Information

***FREE WORLDWIDE SHIPPING!***

All items in my shop are made to order. Please allow for processing time (2-3 weeks). If you need your item by a specific date, feel free to message me to see if I can accommodate your request.

Orders will ship free of charge via USPS First Class Mail with delivery confirmation. Once the item is shipped, your package will arrive within 3-5 business days (US only). International shipments are typically delivered within 2-3 weeks but vary depending on the location.

If you are interested in faster shipping, please choose from the delivery upgrades available at checkout:

Domestic:

USPS Priority Mail (2-3 business days) — $8
USPS Priority Mail Express (1-2 business days) — $20
FedEx Overnight – $36

International:

USPS Priority Mail International (6-10 business days) — $26
USPS Priority Mail Express International(3-5 business days) — $46

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I am happy to ship internationally, but please note that buyers are responsible for any and all duties and customs charges that may be incurred at customs within your country.

 

 

Easy Returns & Exchanges

I want you to love your new jewelry! If you are not 100% satisfied with your purchase, please contact me within 14 days of receiving your jewelry. I will gladly exchange your item or you may return it for a full refund.  If you contact me after 2 weeks of receiving your jewelry, your purchase will be eligible for exchange only.

To ensure a full refund, jewelry must be returned in the original condition in which it was received. Buyer will be responsible for return shipping and insurance.

Please note custom orders may not be returned.